Danishfurniturelover
the prettiest spice girl
Bunch of c***s i wish they would just get rid and make the tubes completely automated.
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Tube strike
- Thread starter Danishfurniturelover
- Start date
paxtonwolf
John White
Arsenal v West Ham that day as well. That will be fun
Surely that means it won't happen? Had it been us at home on the other hand...
paxtonwolf
John White
Makes a chance doesnt it? I dont use the tube myself on a matchday, but it seems nearly everytime we have a home game I read an article on the OS advising of service disruption
WestBerkshire
Noé Pamarot
they planning on striking new years day as well? Or do they even run new years day?
Danishfurniturelover
the prettiest spice girl
Do you mean the tube strike or the match? i dont think arsenal have that much sway. Of course we have to get to games all the time with major transport problemss would be nice for them to have to put up with it for a change.
Danishfurniturelover
the prettiest spice girl
I hope not i will be at the game for that one, when i go i usually go with one other friend and he sits in his usual sit and then i go off to where ever i have managed to get a ticket for then meet up after game. But for New years day i am going up with a group of 5 and we will actually be drinking so you may even get a song or two out of me. If the tubes and trains are bad i will not be amused.
Shouldnt make a difference.
Why ? There will be buses, cars and overground train as ways of getting to the ground wont there ?
Fair few Spurs games have had no tube access in the past. As a fan I'd be more annoyed with the game being cancelled because of this rather than the inconvenience of getting the overground (actually this is the easiest way to get to Spurs) or bus.
edgey-the-yid
Gheorge Popescu
Always those who are on pretty good mpney that go on strike isnt it... tossers
markysimmo
Johnny nice-tits
The unions wanted a day off of lieu and 3 days pay for working boxing day, surely going into the job you would realise it would mean working holidays and late and early hours..
They said in the standard that quite a few services would still run as not all would strike
They said in the standard that quite a few services would still run as not all would strike
Baleforce
Ron Henry
they are on another planet, how the fudge is that viable, i don't think i've ever read anything about any union anywhere that hasn't made me think they are all a bunch of cnuts
markysimmo
Johnny nice-tits
exactly if they dont want to work weekends and holidays get a mon-fri office job..
make them automated and fudge off the greedy ****s
southstand1882
Mitchell Thomas
Striking on major days like this is just scumbag behaviour. But I expect no less from champagne socialists.
Here's your handy guide to your rights when hit by train and tube delays.
Can I claim a refund if my train is delayed?
Yes – if you are left standing on the platform for any reason, you should be able to get some money back. Under National Rail Conditions of Carriage, all train operating companies (TOCs) must issue a minimum refund for delayed travel (see below). The actual amount you'll get and how you go about getting it differs from company to company.
A spokesman for the Association of Train Operating Companies (Atoc) says: "Consumers do need to check with their train operator because what each company pays in refunds depends on the franchise agreement they have with the government. Also, each company will offer different journey types, operate in different markets and have very different customers."
How much money will I be entitled to?
The minimum compensation for a delay set out in the Conditions of Carriage is a Scrooge-like 20% of a single ticket (10% of a return, unless there were delays on both legs) if you are over an hour late. The good news is that, in practice, each TOC has its own rules that are far more generous than the official minimum. Atoc says this is a result of the franchise process, where rival bidders must compete on a number of factors including what compensation they will offer customers.
As a general rule, companies will refund 50% of your ticket for a delay of 30 minutes or more, and will double that if the delay is for an hour or longer. First Capital Connect, for example, pays 50% of the cost of a single ticket or 50% of the cost of either the outward or return portion for delays of 30-59 minutes. It doubles either of the above amounts for delays of 60 minutes or more. You can claim the refund even if you've used your ticket to get to your destination using an alternative route.
Check each company's Passenger Charter for further details of its compensation scheme. Atoc has a handy page on its website linking to every TOC's own site.
My train is so delayed that I don't want to travel anymore. Can I get a full refund?
If the train you were due to travel on is cancelled or delayed (or your reservation will not be honoured) and you decide not to travel, you are entitled to a full and immediate refund if you go to a ticket office at the time you decide not to travel. There should be no administration fee and you should be repaid in the format in which you bought your ticket (eg in cash if you originally paid by cash).
If you cannot get to the ticket office, you can claim a full refund by post if you submit a claim form to the train company within 28 days of the expiry date of the ticket – though your refund could take up to a month.
I've got a season ticket. Will I get the same compensation?
No. Refunds for season ticket-holders tend to be calculated using the proportional daily cost of the price of your annual ticket. What you get therefore depends on the route and price of your ticket, but the refund often works out at less than someone travelling with a recently-purchased single or return ticket.
Will I get cash?
Only if you are obtaining a full and immediate refund (see above). Otherwise TOCs issue refunds in the form of rail vouchers. While this is irritating (especially for season ticket-holders), the vouchers can be used with any train company. They last for a year from the date of issue, but you cannot use them when booking online. If you have no need for them, they are transferable.
How do I go about getting a refund?
Compensation forms should be available at ticket offices and on TOC websites, while many companies allow you to submit a claim online. Some forward-thinking TOCs even Tweet their compensation forms to followers. To qualify for compensation you must make a claim within 28 days of completing your journey.
Will I get a refund for a delay caused by a strike?
Yes. While the latest National Rail Conditions of Carriage document says TOCs do not have to compensate passengers for delays relating to the acts or threats of vandalism or terrorism; suicides or accidents involving trespassers; line closures at the request of the police or emergency services; or exceptionally severe weather condition – it does not list industrial action. In practice most train companies will issue a refund when train services are delayed, irrespective of what caused the delay.
What are the refund arrangements for tube travellers?
Transport for London (TFL) offers refunds if a passenger's journey is delayed by more than 15 minutes. For tube passengers, this amounts to the fare for the single journey you were making, whether you have a season ticket, or have purchased a single fare. London Overground users get the same, but only when their train is delayed by more than 30 minutes.
You must claim within 14 days to be eligible for a refund, and it usually takes 21 days to process (if you haven't heard after 21 days, contact Oyster Customer Service Centre).
Freedom Pass and other free travel pass-holders are not entitled to refunds.
Will I be refunded for a tube strike?
TFL says it only issues refunds for "reasons within our control". This means you will not get a refund if the delay is caused by a security alert, "third party action" or bad weather. TFL said strike action is classed as out of its control, so travellers will not be compensated for resulting delays or cancellations.
Here's your handy guide to your rights when hit by train and tube delays.
Can I claim a refund if my train is delayed?
Yes – if you are left standing on the platform for any reason, you should be able to get some money back. Under National Rail Conditions of Carriage, all train operating companies (TOCs) must issue a minimum refund for delayed travel (see below). The actual amount you'll get and how you go about getting it differs from company to company.
A spokesman for the Association of Train Operating Companies (Atoc) says: "Consumers do need to check with their train operator because what each company pays in refunds depends on the franchise agreement they have with the government. Also, each company will offer different journey types, operate in different markets and have very different customers."
How much money will I be entitled to?
The minimum compensation for a delay set out in the Conditions of Carriage is a Scrooge-like 20% of a single ticket (10% of a return, unless there were delays on both legs) if you are over an hour late. The good news is that, in practice, each TOC has its own rules that are far more generous than the official minimum. Atoc says this is a result of the franchise process, where rival bidders must compete on a number of factors including what compensation they will offer customers.
As a general rule, companies will refund 50% of your ticket for a delay of 30 minutes or more, and will double that if the delay is for an hour or longer. First Capital Connect, for example, pays 50% of the cost of a single ticket or 50% of the cost of either the outward or return portion for delays of 30-59 minutes. It doubles either of the above amounts for delays of 60 minutes or more. You can claim the refund even if you've used your ticket to get to your destination using an alternative route.
Check each company's Passenger Charter for further details of its compensation scheme. Atoc has a handy page on its website linking to every TOC's own site.
My train is so delayed that I don't want to travel anymore. Can I get a full refund?
If the train you were due to travel on is cancelled or delayed (or your reservation will not be honoured) and you decide not to travel, you are entitled to a full and immediate refund if you go to a ticket office at the time you decide not to travel. There should be no administration fee and you should be repaid in the format in which you bought your ticket (eg in cash if you originally paid by cash).
If you cannot get to the ticket office, you can claim a full refund by post if you submit a claim form to the train company within 28 days of the expiry date of the ticket – though your refund could take up to a month.
I've got a season ticket. Will I get the same compensation?
No. Refunds for season ticket-holders tend to be calculated using the proportional daily cost of the price of your annual ticket. What you get therefore depends on the route and price of your ticket, but the refund often works out at less than someone travelling with a recently-purchased single or return ticket.
Will I get cash?
Only if you are obtaining a full and immediate refund (see above). Otherwise TOCs issue refunds in the form of rail vouchers. While this is irritating (especially for season ticket-holders), the vouchers can be used with any train company. They last for a year from the date of issue, but you cannot use them when booking online. If you have no need for them, they are transferable.
How do I go about getting a refund?
Compensation forms should be available at ticket offices and on TOC websites, while many companies allow you to submit a claim online. Some forward-thinking TOCs even Tweet their compensation forms to followers. To qualify for compensation you must make a claim within 28 days of completing your journey.
Will I get a refund for a delay caused by a strike?
Yes. While the latest National Rail Conditions of Carriage document says TOCs do not have to compensate passengers for delays relating to the acts or threats of vandalism or terrorism; suicides or accidents involving trespassers; line closures at the request of the police or emergency services; or exceptionally severe weather condition – it does not list industrial action. In practice most train companies will issue a refund when train services are delayed, irrespective of what caused the delay.
What are the refund arrangements for tube travellers?
Transport for London (TFL) offers refunds if a passenger's journey is delayed by more than 15 minutes. For tube passengers, this amounts to the fare for the single journey you were making, whether you have a season ticket, or have purchased a single fare. London Overground users get the same, but only when their train is delayed by more than 30 minutes.
You must claim within 14 days to be eligible for a refund, and it usually takes 21 days to process (if you haven't heard after 21 days, contact Oyster Customer Service Centre).
Freedom Pass and other free travel pass-holders are not entitled to refunds.
Will I be refunded for a tube strike?
TFL says it only issues refunds for "reasons within our control". This means you will not get a refund if the delay is caused by a security alert, "third party action" or bad weather. TFL said strike action is classed as out of its control, so travellers will not be compensated for resulting delays or cancellations.
WestBerkshire
Noé Pamarot
Is that right? fudging hell thats just plain up greed.
paxtonwolf
John White
Looking like Arsenal v West Ham might be postponed
Baleforce
Ron Henry
here we go again
RMT and TSSA are striking despite only 30% of members voting for it, this time they are striking against modernisation plans which will mean 700 voluntary redundancies (for which over 1000 RMT/TSSA members have already expressed interest) and changes to roles in stations meaning staff will no longer be sat hiding behind blinds and will have to be out on the platforms actually working
meanwhile, the paying customers, who have no skin in this game at all, will get 2 days of hell, its like walking into a restaurant and having the maitre'd, who's annoyed at the chef, spitting in your face
RMT and TSSA are striking despite only 30% of members voting for it, this time they are striking against modernisation plans which will mean 700 voluntary redundancies (for which over 1000 RMT/TSSA members have already expressed interest) and changes to roles in stations meaning staff will no longer be sat hiding behind blinds and will have to be out on the platforms actually working
meanwhile, the paying customers, who have no skin in this game at all, will get 2 days of hell, its like walking into a restaurant and having the maitre'd, who's annoyed at the chef, spitting in your face
It isnt quite like that to be fair but I understand people's need to not allow elements of the truth to spoil a good story. I certainly feel sorry for commuters but the mentioned above strikes by original posters were by Train operators only and everyone else within LU agreed that demands in relation to boxing day were way over the top and basically outrageous. It was just an awful thing to do in terms of PR.
LU and TfL have spun the whole modernisation thing quite well, tying it in with night running and the like. Night running will occur anyway regardless because the demand is there but behind this plan of modernisation involves numerous people actually having upto 6-7k in wage cuts although they will get protected earnings for 3 years. It will involve people having to reapply for an equivalent role with modifications to it but with double, possibly triple the amount of people going for that role with nothing outlined as to how that process will be managed. And for those that are unsuccessful? They get a minimum 6k pay cut.
Now, whatever the rights and wrongs are of the unions and I am a critic of them and how they operate/promote themselves, the fact is that this plan for modernisation is basically being forced through without any prior consultation which goes against framework agreements set up by LU/TfL as part of the machinary for these sorts of processes. They are in effect, breaking their own policies.
The unions should have talked more before calling strikes but if it were you in this position, would you be happy to allow the process being pushed through to affect your lifestyle with all the commitments you might have without trying to make a stand?
People within the compnay understand modernisation has to occur but it is how both sides go about it that is important. Both the workers and public lose out in this and it most certainly is not an ideal situation for anyone.
And to close.......most people within LU who aren't train operators probably cannot wait for the day that trains are fully automated with a captain rather than a driver.
Baleforce
Ron Henry
They are all valid points Libero, but they are not unique to employees of TFL, i'm sure we all have friends who have been made redundant in the last year, and friends who have had to reapply for their own job who consider themselves lucky all they had to do was reduce their wage, this country is recovering from a financial mess and people up and down it are taking the brunt of it every day. Being unionised doesn't make you immune to real life.