I wish I could give such a glowing endorsement of PayPal.
About 18mths ago I received an email overnight 'confirming my ?ú5,588 Payment' - a transaction which was done at 02:34 in the morning. Now, unless I'd walked to Spearmint Rhino - this was not me.
So, I flagged the transaction - made to some English School - as fraud to PayPal, and rang them up to make sure it was flagged and the wheels were in motion. They assured me there was absolutely nothing to worry about. Few days later, I receive another email from PayPal, but this time informing me that my 'appeal'
as they term it was dismissed "due to insufficient evidence."
As you can imagine, this somewhat fudged me off. I rang PayPal, at least 4 times and - without a shadow of a doubt - they are absolutely fudging useless. So, I went to the police, gave them the details of the company who'd received the money, and the Sergeant rang them in front of me. The guy said he'd been the victim of a ?ú100k scam, my transaction being one of them. The Sergeant warned him to refund me the money or he'd be arrested for theft.
So, I went back to PayPal with this evidence. Bearing in mind a Sergeant from the Metropolitan Police has just obtained this evidence, you'd think PayPal might be interested? Nah - what a bunch of fudging c??nts. I didn't stop there, as I'm not having ?ú5.5k just walk out of my account. So I rang the fella up myself, and he said PayPal had been talking to him about it, were aware of the fraud, and yet PayPal dismiss my claim on ground of "insufficient evidence"? You tell me: what sort of a fudging company does that?
So then I rang Barclays, and they were able to pull the money back instantly and also put a stop on any requests from PayPal. Sweet, happy fudging days!

At this point, I couldn't give a toss about PayPal. The next day, I received an email, saying my PayPal balance was in debt to the tune of -?ú5,558, and that I should take action to rectify it :lol: Yeah - right. The following day, I receive a call from PayPal - again, saying that I'm in debt to them! :ross:
Two weeks of 'your balance has insufficient funds' emails arrived...and were duly ignored. Then they stopped. So I checked my PayPal account: ?ú0. Yes, that's right PayPal - I'm no fudging criminal, yet you treated me like one and you didn't even have the decency to apologise. I had to go to the police and my bank to get my money back, because your brick company lied to me.
I used to be a frequent user of both eBay & PayPal - but, since this episode, I've used neither. The idea that they're either secure or you'll get your money back is complete and utter flimflam. If you want to take a flyer on a risky advert like that on eBay - go ahead, but don't fool yourself that PayPal will automatically refund you the money, should you find yourself scammed. You've been warned.