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Fixture & Ticket News 2019/20

Discussion in 'Spurs News & Views' started by Jordinho, 18 Apr 2019.

  1. elyid

    elyid Neil Sullivan

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    So now the Wheel of Death stands between us and 3 games at a time...hard to say what it will be like until it happens, but sounds stressful.

    Not great for people who can't pay for multiple tickets at once though.
     
    Last edited: 4 Jul 2019
  2. Spur of the moment

    Spur of the moment Alf Ramsey

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    Sounds like a complete no-no if your booking for a group. Getting family and friends to agree on one game at a time is hellish enough already.
     
  3. Jordinho

    Jordinho John White Staff Member

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    Ticket Exchange

    Ticket Exchange will be open for Season Ticket Holders to list their seats for resale for ANY home Premier League fixture later this month.

    Seats which are listed for resale by Season Ticket Holders will then be made available to One Hotspur Members ahead of each fixture date. Season Ticket Holders will be able to ‘de-list’ their seat at a later date if they no longer wish to sell their seat – as long as the seat has not already been purchased by another supporter.

    Sales via our Ticket Exchange platform will continue to open at the Club’s discretion and once the Members’ sales dates have passed. Updates on when Members are able to purchase via Ticket Exchange for each fixture will be communicated via Club channels.

    The Club will monitor availability on Ticket Exchange for all matches and reserve the right to open up sales to non-members for selected fixtures throughout the season.
     
  4. LemonadeMoney

    LemonadeMoney Jimmy Neighbour

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    There was nothing wrong with the on sale dates, it's the queuing system that was fudged up. Now both are fudged.
     
    mjc23 and Mikey10 like this.
  5. Ade's folks are ok really

    Ade's folks are ok really Wilson Palacios

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    I assumed they did this as a way of getting people to commit to games they may well not be able to attend, the club knowing they can then rape a bit more money out of us via the Ticket Exchange??
     
  6. nelto

    nelto Ronnie Rosenthal

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  7. nelto

    nelto Ronnie Rosenthal

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  8. markysimmo

    markysimmo Johnny nice-tits

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    Nice I couldn't attend the Toon game on the Saturday now I can
     
  9. paxtonwolf

    paxtonwolf Willie Hall

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    Indeed.

    Also means that on a few occasions the On-Sale Date for certain matches are BEFORE the TV picks have been announced for that particular weekend. Not well planned, then again when has that ever mattered...
     
  10. LemonadeMoney

    LemonadeMoney Jimmy Neighbour

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    Exactly, there is no way tickets should go on sale before the actual date and time is known.
    If they can't sort out a queuing system, just open more windows for a single game, based on loyalty points. Even if it meant 2 or 3 windows per day.
    Hell, you could have a new window every 3 hours, 4 a day.
     
  11. ricky2tricky4city

    ricky2tricky4city Vedran Corluka

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    I can't quite work out how they sat down analysed the current system and problems and came to the solution they have communicated....it's baffling.
     
    Bullet likes this.
  12. ricky2tricky4city

    ricky2tricky4city Vedran Corluka

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    I do think the exchange being open for all games straight from the off is a good idea though, and tbh I think attending most games via that route should be pretty easy this season.

    Especially if you want to avoid any 'wheel of doom' stress.
     
  13. Glenda's Legs

    Glenda's Legs Vedran Corluka

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    I 'm clearly missing the benefit of this, apart from ease for ST holders? It's open all season for listing, but not for buying. I think it is still subject to a game being sold out first (which will probably happen anyway).
    So later this month I will able to list for example my seat for Man Utd in March, knowing I will be away on that date. But it won't be available for sale to members until after the sales window for the match has closed.
    If I am understanding it correctly.
    And in any case I'd have thought most ST holders would be more likely to wait until nearer the time and see if anyone they know wants the ticket and use the Share facility instead.

    And I agree the new system for members buying tickets is bizarre. Introduced without any consultation it would seem and likely to cause more issues than any it solves.
     
  14. a spur from swansea

    a spur from swansea Gus Poyet

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    So it all begins again for us old and new members today..........anything to speed up the process any new system inplace ...ah...........................no........first thing can't find alink to log on..... then when you find it after logging in whats that i see infront of me........the circle of doom to welcome me back...........feck sake what do they do in the ticket office.....premiership club offering two bit service...
     
  15. King of Norway

    King of Norway Didier Zokora

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    Ah, but they have a new and improved system, you know. Instead of releasing tickets for one game at the time, they now start selling tickets for three games at the same time, just to make sure even more people log on and put even more pressure on the system.

    I'm on the wheel of death too.
     
  16. a spur from swansea

    a spur from swansea Gus Poyet

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    ...BUT ITS MORE STREAMLINED!!......
     
  17. King of Norway

    King of Norway Didier Zokora

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    It's probably easier for some people working at the club.
     
  18. Ade's folks are ok really

    Ade's folks are ok really Wilson Palacios

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    So we meet again fellas! Nice to see you all again lol.

    Yep, the battle continues and the struggle is as real as ever. I launched the ticketing site about 9.15, wheel has been moving well but now stuck as usual with about 10mins to go until release time.

    And there was me thinking we might get a shiny new interface to at least try and support this wonderful new "streamlined system"!!
     
  19. a spur from swansea

    a spur from swansea Gus Poyet

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    Looks like only two of us are trying today......why its so crap im clicking on an Inter link then getting information on the NFLgames in October.....what the feck....
     
  20. King of Norway

    King of Norway Didier Zokora

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    Four different browers, started at different times, all stuck at 10 to now.
     

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